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frequently asked questions
general questions
When I sign in with Yahoo! it doesn't show my Bix content. Where is my Bix Account?
Do you have a message board?
What's a top 10 list?
Who are my fans?
Who are my favorite people?
What's a bulletin?
What happens if I forget my username or password?
How do I know the creator of the contest will give me the prize?
How do I see mature content on the site?
creating an entry
Can I delete an entry after I create it?
Sometimes a pop-up appears asking if I want to install an ActiveX control bix.cab from Bix.com (on Windows) or trust a java applet (on Mac). What's up with that?
Firefox users please read this!
What are the requirements for recording on Microsoft Internet Explorer?
The recording makes my voice sound too quiet... or I can't hear my voice at all!
What type of camera do I need to create an entry?
What type of microphone do I need to create an entry?
I can't see myself being recorded!
I get a red X when I try to record... or my browser just closes down.
When I playback my video the quality is really bad.
I see an image that says "Currently Processing", what do I do?
voting and winning
What is Faceoff voting?
How many times can I vote? Can I change my vote?
How do people win contests?
What are voting points? Do they count?
creating a contest
How do I schedule my contest?
Who can see my contest?
How do I tell people about my contest?
Can I edit my contest?
Can I pull down an entry I don't like?
Can I create a practice entry?
How do I syndicate contests on my site?
song library
How do I request a new song for the music library?
fraud and inappropriate behavior
What happens if someone tries to cheat?
What if I find something inappropriate on the site?
What happens if I see people spamming me with comments?
If you still can't find an answer to your question, feel free to shoot us an email at help@bix.yahoo.com.